Tuesday, December 07, 2010

Speak your Mind approximately the clock

mental health charity Mind in Taunton and West Somerset are now able to speak to someone 24 hours a day. Mindline, the charity’s confidential helpline, has teamed up with WAND helpline, Mindinfoline and the Taunton Samaritans. If callers are unable to get through to Mindline itself they are offered a menu option to button to another service. Mindline manager Andy Pritchard said: “We believe that it is important whatever the time of day or night you are calling you can speak to a real person.”



The Mindline Volunteers are fully taught and are people who have experienced mental distress themselves or have an understanding of what mental distress may mean for others. You do not have to say who you are and what you do say is completely secret. Mindline Somerset is open Wednesdays, Fridays, Saturdays and Sundays between 8pm and midnight, so if you call outside these hours or can’t get through you will be offered the menu option to switch to another service.

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